Get in Touch with Us

Have questions about Edufam? We're here to help. Reach out to our team and we'll get back to you as soon as possible.

Send Us a Message

* Required fields. We typically respond within 24 hours.

Contact Information

Prefer to reach out directly? Here are all the ways you can connect with our team.

Email Us

Send us an email anytime, we'll respond within 24 hours.

info@edufam.org

Call Us

Monday - Friday, 9AM - 6PM EST

0734567897

Visit Us

Ngong Road
Nairobi City
Kenya

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday: 10:00 AM - 2:00 PM EST

Sunday: Closed

Need Immediate Assistance?

For urgent technical support or account issues, our support team is available 24/7 through our help center.

Frequently Asked Questions

Find quick answers to common questions before reaching out.

How quickly can I expect a response?

We typically respond to all inquiries within 24 hours during business days. For urgent technical issues, our support team is available 24/7 through our help center.

Can I schedule a demo of Edufam?

Absolutely! Select "Schedule a Demo" in the contact form above, and our team will reach out to arrange a personalized demonstration of the platform tailored to your school's needs.

Do you offer training for new users?

Yes, we provide comprehensive onboarding and training for all new schools. This includes live training sessions, video tutorials, and ongoing support to ensure your team is comfortable using Edufam.

What information should I include in my inquiry?

Please provide your name, school/organization, and specific questions or needs. The more details you share, the better we can assist you with a tailored solution.